Casino Logo

LuckyHunter Privacy Policy

At Lucky Hunter, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our services at luckyhunter.com. By accessing our platform — whether you are exploring lucky hunter casino games, placing sports bets, or managing your account — you agree to the practices described in this document. We encourage you to read it carefully before using our services.

LuckyHunter is operated by Stable Tech N.V., a company licensed and regulated by the Curaçao Gaming Authority under licence no. OGL/2024/161/0191. We take our legal and ethical obligations seriously, and this policy reflects our commitment to handling your data with transparency and care.

1. Information We Collect

At LuckyHunter, we may collect the following categories of personal data when you register, play, or interact with our platform:

1.1 Account and Identity Data

  • Full name, date of birth, and gender
  • Email address, phone number, and residential address
  • Username, password, and lucky hunter casino login credentials
  • Copies of identification documents submitted during verification (KYC)

1.2 Financial and Transaction Data

  • Payment method details (card numbers, e-wallet IDs, crypto wallet addresses)
  • Deposit and withdrawal history, including fiat (AUD) and cryptocurrency transactions (BTC, ETH, USDT, and others)
  • Bonus usage, promo code redemptions, and wagering activity

1.3 Technical and Usage Data

  • IP address, browser type, device identifiers, and operating system
  • Session data, pages visited, and time spent on the platform
  • App usage data if you access our services via the lucky hunter casino app (iOS or Android)
  • Geolocation data to verify compliance with our restricted jurisdictions policy

1.4 Communications Data

  • Messages sent to our support team via live chat or email at [email protected]
  • Survey responses, feedback, and any correspondence we exchange with you

2. How We Use Your Data

At Lucky Hunter, we use the information we collect for the following purposes:

  • Account management: To create, verify, and maintain your player account, including luckyhunter login and authentication processes
  • Service delivery: To provide access to our casino games, live dealer tables, pokies, sportsbook, and VIP Club benefits
  • Payments processing: To handle deposits, withdrawals, and any bonus or promo code transactions securely
  • Legal compliance: To fulfil our obligations under anti-money laundering (AML) and Know Your Customer (KYC) regulations
  • Responsible gaming: To monitor gaming behaviour and apply responsible gambling tools where appropriate
  • Marketing and promotions: To send you relevant offers, bonus codes, and updates — only where you have given your consent
  • Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorised access, and policy breaches
  • Platform improvement: To analyse usage patterns and enhance the overall LuckyHunter experience

3. Legal Basis for Processing

Our LuckyHunter data processing activities are based on the following legal grounds:

  • Contractual necessity: Processing required to provide our services and manage your account
  • Legal obligation: Compliance with applicable gaming regulations, AML laws, and financial reporting requirements
  • Legitimate interests: Fraud prevention, security monitoring, and improving our services
  • Consent: Marketing communications and optional data processing activities, which you may withdraw at any time

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our platform. At Lucky Hunter, cookies help us remember your preferences, keep your session active, and deliver a personalised experience. We use the following types of cookies:

  • Essential cookies: Required for core functionality, including luckyhunter login sessions and security
  • Analytical cookies: Help us understand how you use our platform so we can improve it
  • Marketing cookies: Enable us to show you relevant promotions and measure campaign effectiveness
  • Preference cookies: Store your language, currency (e.g., AUD), and display preferences

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform.

5. Sharing Your Data

We at LuckyHunter do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

  • Payment processors: To handle transactions via Visa, Mastercard, Apple Pay, Skrill, Neteller, and cryptocurrency networks
  • Identity verification providers: To complete KYC checks as required by our licence conditions
  • Gaming software providers: Including BGaming and Pragmatic Play, who power certain games on our platform
  • Regulatory authorities: The Curaçao Gaming Authority and other applicable bodies, when legally required
  • Affiliate partners: Such as our affiliate programme operated via [email protected], in aggregated or anonymised form only
  • IT and infrastructure providers: Who support the operation of our website and lucky hunter casino app

All third parties we engage are required to handle your data in accordance with applicable data protection standards and our contractual requirements.

6. Data Retention

Our Lucky Hunter platform retains your personal data for as long as your account remains active and for a period thereafter as required by law. Specifically:

  • Account and identity data: retained for a minimum of five years following account closure, as required by AML regulations
  • Transaction records: retained for a minimum of five years for financial and regulatory compliance
  • Marketing data: retained until you withdraw consent or request deletion
  • Technical logs: retained for up to 12 months unless required longer for security investigations

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by us at LuckyHunter Casino:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Ask us to correct inaccurate or incomplete information
  • Right to erasure: Request deletion of your data where we no longer have a legal basis to retain it
  • Right to restrict processing: Ask us to limit how we use your data in certain circumstances
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Object to processing based on legitimate interests, including direct marketing
  • Right to withdraw consent: Withdraw any consent you have previously given at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Security of Your Data

At Lucky Hunter, we implement industry-standard security measures to protect your personal information from unauthorised access, loss, or misuse. These include SSL encryption across our platform, secure payment processing, two-factor authentication options, and strict internal access controls. While we take every reasonable precaution, no system is entirely without risk, and we encourage you to use strong, unique passwords for your luckyhunter.com account.

9. Minors

Our services are strictly intended for individuals aged 18 years and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided us with personal data, we will take immediate steps to close the account and delete all associated information.

10. Restricted Countries

LuckyHunter operates globally but excludes a significant number of restricted jurisdictions. We use geolocation and identity verification data to enforce our restricted countries policy. If you access our services from a restricted jurisdiction, we may be unable to process withdrawals or refunds, and your account may be suspended. A full list of restricted countries is available in our Terms and Conditions.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify you via email or a prominent notice on our website. Your continued use of Lucky Hunter following any update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data at LuckyHunter, please do not hesitate to reach out to us:

  • Email: [email protected]
  • Live Chat: Available 24/7 on our website and app
  • Operator: Stable Tech N.V.
  • Licence: Curaçao Gaming Authority, OGL/2024/161/0191

We are here to help and committed to resolving any privacy-related concerns promptly and professionally.

Content updated: July 14, 2026